24 Hr Rule
Please remember that we have a 24-hour rule in place. We ask you to wait at least 24 hours before reporting an incident. Severe threats or concerns can bypass this. Within 24 hours issues can sometimes resolve themselves, or feelings and understandings about said situation may change.
Follow-Up
Not all complaints will get a follow-up from a board member. We take all concerns and complaints seriously. However, we like to handle things discreetly as possible. Please know that all your complaints will be formally documented regardless.
Confidentiality
We like to keep things discreet as possible. None of what is submitted in the form is publicly announced to other members, coaches, players, etc. If there is a complaint that is submitted and needs to be addressed the complainant’s name will be left out. However, please know there are some circumstances in that names will be discussed at that point you will be made aware of this before any discussion.
We want you to have a safe place where you can feel comfortable enough to voice any concerns you may have!